Privacy policy

Privacy Policy

Last updated: September 14, 2025

Overview

This Privacy Policy describes how EcoArtLab (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from art.ecoartlab.store (the “Site”) or otherwise communicate with us. By using the Site, you agree to the collection and use of information in accordance with this policy.

Section 1 – Information We Collect

We collect only the information necessary to provide our services:

  • Name and email address (required): used to confirm and deliver your digital purchases.

  • Email address (optional): if you choose to subscribe to our newsletter.

  • Payment information: handled securely by payment providers (e.g., PayPal, credit card processors). We never store your payment details.

  • Order details: products purchased and purchase history.

  • Device and usage information: such as IP address, browser type, time zone, and interactions with our Site, collected automatically to keep the Site secure and improve performance.

We do not collect postal addresses or phone numbers, since no physical products are shipped.

Section 2 – How We Use Your Information

We use your information to:

  • Process payments and deliver digital downloads.

  • Provide customer support and send order confirmations.

  • Improve our website and services.

  • Protect against fraud and comply with legal requirements.

  • Deliver relevant advertising and measure marketing performance (e.g., Google Ads, Meta/Facebook, Pinterest, TikTok).

If you subscribe to our newsletter, we will also use your email to send updates and promotions. You can unsubscribe at any time.

Section 3 – Legal Bases for Processing (GDPR/UK GDPR)

We process your information under the following legal bases:

  • Contract: to fulfill and deliver your purchases.

  • Consent: when you opt in to our newsletter or accept non-essential cookies.

  • Legitimate Interest: to improve services, secure our site, prevent fraud, and run analytics/advertising.

  • Legal Obligation: to comply with tax, accounting, and other legal duties.

Section 4 – Sharing Your Information

We share your information only with trusted providers necessary to run our business:

  • Payment providers to process your transactions securely.

  • Analytics and advertising partners to improve our site and deliver relevant offers.

We do not sell or rent your personal information to anyone.

Section 5 – Cookies and Tracking

We use cookies to provide a secure shopping experience, analyze site performance, and deliver relevant advertising.

When you first visit, you can accept or reject non-essential cookies through our cookie banner. You can update your choices anytime via Privacy & Cookie Settings in the footer.

Section 6 – Your Rights

For EU/UK residents (GDPR)

You have the right to access, correct, delete, or restrict processing of your data, and to withdraw consent for marketing at any time.

For US residents (California, Virginia, Colorado, Connecticut, Utah)

You have the right to know what data we collect, request access or deletion, opt out of data sharing for advertising, and correct inaccurate data. You will not be discriminated against for exercising these rights.

To exercise your rights, contact us at support@ecoartlab.store.

Section 7 – Data Retention

We keep personal information only as long as necessary to provide our services, meet legal obligations, and resolve disputes.

Section 8 – Security

We use industry-standard safeguards and secure systems to protect your information. No method is 100% secure, but we take reasonable steps to keep your data safe.

Section 9 – International Transfers

Your data may be stored on servers outside your country. By using our Site, you consent to this transfer.

Section 10 – EU/UK Digital Goods Notice

By purchasing digital content from EcoArtLab, you consent to immediate delivery of the product. You acknowledge that once the digital download begins, you lose your statutory right of withdrawal (the 14-day cooling-off period) under EU and UK consumer protection laws.

Section 11 – Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last updated” date.

Section 12 – Contact Us

For questions or to exercise your rights, contact us:

EcoArtLab
📧 support@ecoartlab.store